ReliefOS

Features

Everything your organisation needs to run the full donor journey, in one platform.

Donor CRM

Every donor in one place — full profile, giving history, and every interaction, searchable and segmentable in seconds.

  • Complete giving history and full interaction timeline
  • Tagging, custom labels, and advanced saved-filter segmentation
  • Advanced search across every donor field

Donations

Every way a donor gives, captured the same way — online, offline, one-off, or recurring.

  • Stripe: card, Google Pay, Apple Pay, direct debit
  • Manual entry for cash, cheque, and bank transfer
  • Recurring donations with failed-payment retry
  • In-kind donation recording and pledge management

Islamic Fund Types

Zakat, Sadaqah, Lillah, and Waqf aren't a workaround bolted onto a generic donation field — they're built into the core data model.

  • Native fund-type categorisation and reporting
  • Campaign-specific and custom fund types
  • Fund-type breakdown in every report
Zakat
Sadaqah
Lillah
Waqf

Campaign & Funding Tracking

Every campaign, from launch to completion, tracked automatically — with full attribution down to the individual contribution.

  • Live funding progress bars, public and donor-facing
  • Full / half / quarter / custom contribution attribution
  • Automatic status progression: Fundraising, Funded, In Development, Complete
Water Well — Sindh72%
Winter Relief Pack44%
Emergency Food Fund91%

Automated Donor Journey

Six stages, zero manual effort. Donation to field completion, without a single email written by hand.

  • Instant donation confirmation email
  • Automatic funding-complete notification to all donors
  • Automatic field-partner instruction email on funding
  • Automatic completion email with field photos
  • Donor re-engagement triggers for new campaigns
Donation confirmed
Campaign funded
Field partner notified
Completion photos sent

AI Assistant

Ask your data a question in plain English and get an answer — on both the admin side and the donor side.

  • Admin AI: plain-English queries across all platform data
  • Donor AI: donors ask about their own donations, instantly
  • All responses grounded in live platform data
How much did we raise this month?
PKR 2.4M across 6 active campaigns, up 18% on last month.

Field Partner Portal

Built for field staff, not developers — a secure, mobile-first portal that works in low-connectivity environments.

  • Photo upload with low-bandwidth compression
  • Completion note submission and project sign-off
  • Automatic donor notification on submission

Reporting & Analytics

From a live dashboard to a board-ready PDF — the numbers your organisation needs, without manual copy-paste.

  • Real-time dashboard: donations, campaigns, donors, recurring revenue
  • Donor retention and churn analysis
  • Board-level reporting templates with scheduled delivery
  • Export to CSV, Excel, and PDF

Integrations

Relief OS connects to the finance and communication tools your organisation already runs on.

  • Stripe, Xero, QuickBooks, Google Workspace, Mailchimp
Stripe
Xero
QuickBooks
Workspace
Mailchimp

Tax & Compliance

Receipts formatted correctly for wherever your donors are — generated automatically, every time.

  • UK Gift Aid eligibility tracking and HMRC-ready export
  • US 501(c)(3) compliant receipt formatting
  • Pakistan tax receipt format
  • Full receipt log, history, and manual resend
Receipt.pdf

See it running with your own campaigns.

Book a Demo

30-minute call. No pressure, no jargon.